Privacy Policy
Effective Date: 14 August 2026
Vihanga App is operated by Vihanga Versatiles Pvt. Ltd. This Privacy Policy explains how Vihanga Versatiles Pvt. Ltd. ("Vihanga", "we", "us", or "our") collects, uses, stores, protects, and manages information when you use the Vihanga mobile application ("App").
By using the Vihanga App, you acknowledge that you have read and understood this Privacy Policy.
About Vihanga
Vihanga is a digital agricultural management and traceability platform designed to support farmer enrollment, land and crop management, field activities, visits, training, certification, procurement, service requests, claims, and agricultural traceability.
The platform helps authorized internal teams maintain accurate agricultural records and monitor activities throughout the agricultural value chain.
Information We Collect
Depending on how the App is used, we may collect the following information:
1 Mobile Number
We may collect mobile numbers for:
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User identification and account management
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Communication related to Vihanga activities
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Verification and authentication
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Contacting farmers or authorized users when necessary for operational purposes
2 Government ID / Aadhaar Information
Where required for farmer identification and program-related verification, we may collect Aadhaar or other government-issued identification details.
This information is used only for legitimate Vihanga program, farmer identification, verification, certification, and operational purposes.
Users should provide identification information only when requested through an authorized Vihanga process.
3 Bank Account and IFSC Information
We may collect bank account details and IFSC information for legitimate operational purposes, including farmer payment, financial processing, claims, or related agricultural program activities.
Financial information is treated as confidential and is not sold or used for advertising.
4 Guardian and Family Information
We may collect guardian or family-related information where required for farmer registration, identification, or agricultural program records.
5 Land and Survey Information
We may collect information relating to agricultural land, including:
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Survey numbers
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Land identification information
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Farm/plot information
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Land location
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Land area
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Related agricultural records
This information is used for land enrollment, crop enrollment, farm monitoring, certification, traceability, and agricultural program management.
6 Location / GPS Information
The App may access GPS/location information to support agricultural and field-related functions, including:
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Recording or verifying farm/land locations
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Mapping agricultural plots
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Supporting field visits
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Supporting land enrollment
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Supporting agricultural traceability and analytics
Location access is used for Vihanga's agricultural functionality and is not used for advertising purposes.
7 Photos
The App may use the device camera and photo/file access to capture or upload photographs related to:
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Farmers
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Agricultural land
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Crops
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Farm activities
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Documents
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Field visits
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Certification and verification activities
Photos are used for legitimate Vihanga operational purposes.
8 Signature
The App may collect digital signatures where required for:
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Farmer registration
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Confirmation or acknowledgement
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Claims
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Service requests
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Agricultural program records
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Other authorized Vihanga workflows
9 Crop and Farming Information
We may collect agricultural information, such as:
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Crop details
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Crop cycle information
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Farming activities
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Farm practices
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Field observations
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Production-related information
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Harvest-related information
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Certification-related information
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Procurement-related information
This information supports agricultural monitoring, traceability, certification, procurement, reporting, and program management.
Device Permissions
The Vihanga App may request the following permissions when required for its functionality:
Camera
Camera access may be requested to capture photographs of farmers, farms, crops, documents, field activities, and other information required by Vihanga workflows.
Location
Location/GPS access may be requested to record or verify agricultural land and field locations and support location-based agricultural activities.
Photos and Files
Access to photos or files may be requested to allow authorized users to select and upload relevant photographs or documents.
Notifications
Notification permission may be used to provide relevant operational alerts, reminders, updates, and other Vihanga-related notifications.
The App requests permissions only when they are needed for the relevant functionality.
How We Use Information
Information collected through Vihanga may be used for:
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Farmer enrollment and management
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Land enrollment and verification
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Crop enrollment and monitoring
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Field activity management
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Extension officer and field-team activities
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Field visits
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Training management
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Certification and compliance activities
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Claims and service requests
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Agricultural procurement
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Agricultural traceability
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Reporting and analytics
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Internal operational management
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Maintaining accurate agricultural records
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Providing and improving Vihanga services
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Protecting the security and integrity of the platform
We do not use personal information for advertising or sell personal information to advertisers.
Data Sharing
Vihanga Versatiles Pvt. Ltd. does not sell or share farmer or user personal information with third parties for their own marketing or commercial purposes.
Information collected through the Vihanga App is intended for authorized internal Vihanga teams and legitimate operational purposes.
Vihanga may use cloud infrastructure, database services, hosting services, security services, or other technical infrastructure necessary to operate the App. Vihanga data may therefore be processed or stored using these technical services, including AWS and MongoDB.
Such infrastructure is used to operate and secure Vihanga services and does not mean that Vihanga sells personal information to third parties.
We may also disclose information where required by applicable law, regulation, court order, or lawful governmental request.
Data Storage
Vihanga data is stored and processed using cloud and database infrastructure, including Amazon Web Services (AWS) and MongoDB, as configured for the Vihanga platform.
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.
Access to Vihanga information is restricted to authorized personnel based on their operational responsibilities.
Data Security
Because Vihanga may process sensitive information such as government identification details, financial information, location information, photographs, signatures, and agricultural records, we take reasonable measures to protect this information.
Our security measures may include:
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Access controls
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Authorized-user authentication
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Restricted access to sensitive information
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Secure server and database infrastructure
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Secure transmission of information where supported
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Monitoring and administrative controls
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Appropriate organizational safeguards
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary to provide Vihanga services, maintain agricultural and operational records, fulfill legitimate business requirements, support certification and traceability activities, and comply with applicable legal or regulatory obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our internal data-retention practices and applicable requirements.
Where information must be retained for legal, regulatory, security, audit, or legitimate operational reasons, it may be retained for the required period.
Data Deletion
Users may contact us to request deletion of their personal information or Vihanga account, where applicable.
To request deletion, please contact:
Email: admin@vihanga.io
The request should include sufficient information for us to identify the relevant user/account and process the request securely.
We may need to verify the identity of the requester before processing a deletion request.
Certain information may need to be retained where required by law, regulatory requirements, legitimate security purposes, fraud prevention, dispute resolution, certification requirements, or other legitimate obligations.
Where retention is legally or operationally required, we will retain only the information necessary for that purpose.
Important: If Vihanga provides account creation directly to users, the App should also provide an easily discoverable account-deletion option within the App and an external web-based deletion request mechanism, in accordance with Google Play requirements.
Children's Privacy
Vihanga is intended for agricultural program participants, farmers, field personnel, and authorized users and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Vihanga improperly, please contact us at admin@vihanga.io.
Third-Party Services
Vihanga may use technical infrastructure and services necessary to operate the App, including AWS and MongoDB.
We do not permit third parties to use Vihanga farmer information for their own advertising or unrelated commercial purposes.
Any third-party libraries, SDKs, or technical services incorporated into the App may process limited information necessary for their specific technical functionality. We will maintain our practices in accordance with applicable Google Play requirements.
Offline Data
Certain Vihanga functionality may allow authorized users to collect or enter information while offline.
Information collected while offline may remain temporarily stored on the device until it can be synchronized with Vihanga servers.
Users should protect their devices and avoid allowing unauthorized persons to access the App or information stored on the device.
User Responsibilities
Users are responsible for:
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Providing accurate information
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Providing information only through authorized Vihanga processes
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Protecting their login credentials
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Not sharing their account credentials with unauthorized persons
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Reporting suspected unauthorized access
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Using the App only for authorized purposes
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Vihanga App, our data practices, applicable laws, or Google Play requirements.
When we make significant changes, we may update the "Effective Date" displayed at the beginning of this Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Vihanga Versatiles Pvt. Ltd.
Privacy Contact:
For data deletion requests, please use the same email address and clearly mention "Vihanga Data Deletion Request" in the subject line.
Acceptance
By using the Vihanga App, you acknowledge that you have read and understood this Privacy Policy and understand how Vihanga Versatiles Pvt. Ltd. collects, uses, stores, and protects information as described above.
Last Updated: 14 August 2026